How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
How will I know if my music is selling?
What is My Score?
Is J.W. Pepper My Publisher?
How do I update my profile information and links?
How should I upload my files?
How do I convert a Finale or Sibelius file into a .pdf file?
Do I own the rights to all music that I submit?
Is there a maximum limit to the size of a file that I submit?
How much information should I include in the description (annotation) box?
See all 10 articles
Why am I asked to complete a W-9 form?
Royalties, Payments, & Copyrights
How will I receive royalty payments?
Do I receive a discount on orders I place for my own pieces?
Demo & Consultation
Cancellation & Refunds
How much does it cost to use My Score?
How do I create a profile?
What are the benefits of using My Score?
When will my account be activated?
See all 6 articles
Why aren't my uploads online yet?
Choral & Vocal
Choral (Step-by-Step Upload Instructions)
Choral Cantatas & Major Works (Step-by-Step Upload Instructions)
Vocal Solos & Collections (Step-by-Step Upload Instructions)
Adding Instrumental Parts for Choral Works
Band (Step-by-Step Upload Instructions)
Marching Band (Step-by-Step Upload Instructions)
Jazz (Step-by-Step Upload Instructions)
String Orchestra (Step-by-Step Upload Instructions)
Symphony Orchestra (Step-by-Step Upload Instructions)
Solo & Ensemble
Solo & Ensemble (Step-by-Step Upload Instructions)
Method Book (Step-by-Step Upload Instructions)
Piano & Organ
Other Composition Categories
Additional Upload FAQs
Should I use my own product identification number or will you create a number for me?
How do I send a video clip of a performance to you?
Guides and Formatting Requirements
Before uploading to My Score
Mark as Featured
My Score Profile
Guidelines for Titles, Subtitles & Descriptions
Pricing for Choral Music
Submitting scores larger than standard 9 x 12
Page Count Information - Rule of 4
What is a Wrapper?
How To Guide: Make a Score Video
Band upload instructions (Step-by-Step)
Engraving & Printing Tips
What are Part Counts
What should I have on a Cover?
Marketing Tips, Webinars, & Composer Resources
Quality Audio for Selling Sheet Music
Marketing Sheet Music
Uploading sheet music to My Score
Four tips for your 2021 products
Marketing your Music
Support & Contact Us
How do I edit my composition?
How do I order my own products?
How can I contact you?