If you have been left in charge of a My Score composer’s account after their passing and you are managing their estate, please take the following steps:

1. Please email us at myscore@jwpepper.com. Notify us of the composer’s passing with a copy of the death certificate to confirm there hasn’t been a breach of security to their account. We can then grant you access to the account or change the login information. 

2.    Once you have access to their account, you can begin managing it. This would include updating relevant details to their publisher profile, updating products, and uploading unfinished work. Check our Support Page for assistance.

3.    You might like to update the details of their profile, or even their covers and scores, to reflect the current situation.

4.   We will need an updated W9 form (or W8-BEN if applicable) and if necessary, you can update the payment method using our ACH direct deposit form.

If you need any assistance using My Score, please contact us at myscore@jwpepper.com and we would be happy to help!